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Hotel Review of the Summit
Lodge Hotel Whistler
Aug 8, 2010
It was our third stay at this hotel and we usually leave with a
wonderful experience. Upon our departure, however, our online quote was
not honoured and it took 45 minutes for the manager to offer some type
of resolution to our dilemma. It was not so much the pay difference we
had to compromise with but the cold, unfriendly, unapologetic demeanour
we received that was a disappointment. This put a damper on our
trip...other than that the rest of the staff had been the usual warm and
friendly. The room was comfortable, though a few items needed
fixing/replacing (shower head, coffee maker, missing soap).
Hotel Review of the Summit
Lodge Hotel Whistler
July 23, 2010
The Summit was our choice for a Whistler break based on a deal from
Allure Hotels. We found the staff to be very friendly and courteous,
this is a very dog friendly hotel, and the rooms were in good condition
(whistler rooms tend to get treated rather roughly by partying guests).
In terms of cleanliness, the room was ok, we found chocolate left on the
floor, food stains on the kitchenette backsplash, and a bottle with the
previous guests' cigarette butts on the balcony. Being a parent of a
small child, I'm used to picking up after others and because we had a
good deal the cleanliness wasn't a huge issue.
Hotel Review of the Summit
Lodge Hotel Whistler
July 23, 2010
The spa is attractive,
but very expensive, beware that you will be charged an automatic 16.5%
gratuity plus taxes on the cost of the service. The pool and hot tubs
are small. We were not impressed that guests could have their dogs at
the pool. On our check out day we noticed the staff trying to keep the
outdoor pool clean, we weren't really sure if the pool was being
maintained while we were there due to the large amounts of debris in the
pool and hot tub. We ended up using the pool cleaning tools to clean the
pool each before we went in as the pool was full of outdoor debris and
we saw other guests cleaning out the filter for the hot tub. Parking is
$19 a day, which should be factored into the price if you are comparing
this hotel to others in the area.
Hotel Review of the Summit
Lodge Hotel Whistler
May 28, 2010
I was not informed at check-in that there would be a significant charge
for parking my car in the hotel garage. The charge for parking was added
to my bill at check-out as is the case with telephone calls. If I had
known how expensive the in-hotel parking was I would have parked in the
nearby general public parking area for a fraction of the cost. I
complained about the unexpected parking charge and was told that the
check out person could not handle my complaint and that I would receive
an email from the manager at a later date. I did not received a response
from the hotel manager by email or other means.
Hotel Review of the Summit
Lodge Hotel Whistler
May 2, 2010
Great hotel and amazing value
I was pleasantly surprised at how good this hotel is for the price. It’s
one of the (if not the) cheapest places in Whistler, and yet the rooms
are clean and fairly big. Our room had a balcony with a view of the
Whistler mountain! They have plenty of storage room, garage and a great
restaurant. Very good van service to the lift, takes just 3 minutes and
you are on the mountain.
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